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S&S Meat Company
Since 1927
 
 

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Order by Phone:
(816) 241-4700

 


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Shipping
 
When you place an order with Steaksanywhere.com, we do everything we can to ensure that your package arrives in excellent condition. All of our steaks are vacuum wrapped and frozen in their natural juices to lock in the flavor and placed in our gorgeous gift boxes. Those gift boxes are then placed inside our reusable insulated cooler with enough blue or dry ice packs to keep them cold until arrival.
 
Orders put in on Wed. & Thurs. will be shipped out on the following  Monday
Orders put in on Friday - Monday will be shipped out Tuesday
Orders put in on Tuesday will be shipped on on Wednesday
 
Please Allow 2-3 days for delivery when shipping ground.
 
All orders will be responded to by email with a Fed-ex Tracking number
 
 

If I cook a product can I store the leftovers in the refrigerator?
Yes, but keep in mind that our vacuum-sealed pouches are not re-sealable. Any leftovers should be placed in a covered container in the refrigerator.
 
There is no Dry Ice/My steaks arrive partially thawed, are they still good?
Yes. It is common for the dry ice to evaporate during the shipping process. As long as the product still feels cool then its quality will remain intact. Place them in the freezer or refrigerator until you are ready to cook them.

If any product arrives warm, call Customer Service immediately (toll free 800-800-4707).
 
Should I remove the packaging before cooking?
Yes, all packaging is for product preservation and shipping purposes. Before cooking any product, please make sure to remove all packaging.
 
What does aging mean?
Here at S&S Meat Company, we use an aging process referred to as "wet aging". This process allows the meat to naturally age, in a controlled environment, for 28 days while sealed in a Cryovac package. During these 28 days, the meat marinates in its own juices making the steak flavorful and tender.

What if my steaks are a brown color?
When we vacuum seal our steaks, the oxygen is taken out of the package. This typically results in a deep, brown color in the steaks. Once the steak is thawed and exposed to oxygen again, its red color should return.

What is the difference between USDA Prime, and Certified Angus Beef?
USDA Prime represents the top 2-3% of all domestic cattle. United States Department of Agriculture (USDA) assigns the quality based upon a number of factors - the degree of marbling is one of the most significant factors when assigning the grade. Of all the USDA Grades, Prime is the most tender, juicy, and flavorful.  Exceptional marbling, texture, and flavor are what you will find in our Certified Angus Steaks. Envied by most grades, less than 8% of all USDA beef earns the right to be offered in our Certified Angus Steaks selection. Every bit of these steaks is tracked from USDA approval until they arrive at your door - ensuring maximum juiciness, consistency, and overall quality. These are a favorite among steak enthusiasts. You'll love Certified Angus Beef..

Where does your beef come from?
Every one of our steaks comes from corn-fed, western beef - ensuring that we are Delivering the Worlds Finest Beef.
 
How do I thaw my S&S Meat Company items?
In order to preserve flavor and tenderness, thaw your S&S Meat Company meats in the refrigerator. It will take anywhere from 12 to 18 hours for steaks. Plastic wrap should not be removed until you are ready to cook the steaks. By thawing your steaks out this way, you will preserve the flavor and tenderness of the steaks.

How long will my steaks last in the freezer?
For the best flavor and tenderness, we recommend that you cook the steaks within 6 months.
 
Can I cancel my order?
Yes. We need to be informed of any cancelations at least 3 days prior to the estimated delivery date. To cancel your order, please call customer service (800) 800-4707.
  
I just placed an order online. How will I know that it has been delivered?
All shipping notifications and tracking numbers will be sent to the email address you provide during the order process. Alternatively, you can login and select "View your order history" under My Account to view all order information.
 
Is a personalized message included with my gift?
Absolutely! You can include a unique gift message when you place your order. All gift messages are displayed on the Packing Slip that the recipient receives in their gift.
 
Is there any way that I can use a check or money order to place my order?
Unfortunately, we are unable to accept check or money orders at this time.
 
What confirmation should I expect to receive after my order has been placed?
You will receive 2 notices via email after placing your order. The first notification is a summary of your order and it indicates that your order has been received. The second notification is a shipping notification and will inform you of any tracking numbers or shipping information associated with the order. You can also view order information under the "My Account" section on our website.

If you do not receive either of these, please contact Customer Service at (800) 800-4707 to ensure that your order has been received.
 
What forms of payment do you accept?
Online orders may be purchased with VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS, or a S&S Meat Company Gift Certificate.
 
What happens if I provide an incorrect shipping address?
If you notice any errors on your order please call Customer Service as soon as possible (800) 800-4707. If the order has not been shipped yet, we will happily correct the shipping address. Unfortunately, once the order is in transit, we are unable to reroute packages.
 
What is a coupon code?
Coupon codes are codes we use to offer special pricing or products to you. They are issued on the back of catalogs as well as in emails for those who subscribe to our newsletter. To redeem your promo code simply enter the code in the coupon code field when placing an order.
 
Do I need to be home to receive my order?
No, FedEx will leave the package at the door, still chilled in our insulated container. We guarantee all products to stay fresh up to 8 hours after their delivery time. Please make sure recipient will be available to receive their package.
 
Are your products guaranteed?
We offer a 100% Satisfaction Guarantee on all our products. If you are not fully satisfied with your order we will happily replace it or refund your money whichever you prefer, provided you notify us by calling 1-800-800-4707, within one business day after receipt of your order.
 
Do you ship overseas?
Unfortunately, we are unable to ship outside of the 50 United States